Terms of Service
French Tour Partners LLC
Last updated: February 25, 2026
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the website http://www.frenchtourpartners.com (the “Site”) and the tour and travel services offered by French Tour Partners LLC (“French Tour Partners”, “we”, “us”, or “our”). By accessing or using our Site or booking any of our services (the “Services”), you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Site or book our Services.
2. Company information
Business name: French Tour Partners LLC
Address: 2204 Piper Pl. Unit 6, Burlington, Iowa 52601, United States
Email: [email protected]
Website: http://www.frenchtourpartners.com
3. Services and bookings
We provide curated tours and related travel services, which may include accommodations, transportation, activities, guides, and other arrangements (collectively, the “Services”).
All bookings are subject to availability and are considered confirmed only when we have received the required deposit or payment as stated in your invoice or booking confirmation and we have issued a confirmation notice. You are responsible for reviewing your booking confirmation carefully and notifying us promptly of any errors or discrepancies.
4. Pricing, currency, and exchange‑rate risk
4.1 Pricing basis and currencies
Our tour prices are primarily quoted and payable in United States Dollars (USD). In some cases, we may quote and accept payment in Euros (EUR) or another currency for European or other clients by mutual agreement.
Our underlying supplier costs (such as hotels, transportation, local guides, and activities) are typically incurred in EUR and/or other foreign currencies, even when your tour price is quoted and paid in USD. Our published prices are set in advance and already include an allowance for normal foreign exchange movements and typical international banking and card processing fees that we reasonably expect over the season.
4.2 Built‑in currency and banking costs
To keep pricing straightforward and predictable for you, we build the expected cost of currency conversion and international banking/merchant fees into our upfront tour prices instead of routinely adding separate currency surcharges later.
This internal allowance is designed to cover ordinary fluctuations in exchange rates and typical foreign transaction and conversion costs that occur when we convert your payment into the currencies needed to pay our suppliers.
4.3 Exceptional currency movements and “band” approach
Despite this built‑in allowance, exchange rates can sometimes move more than what is reasonably foreseeable at the time prices are set. To address this, we apply a “band” approach to exchange‑rate risk:
We set an internal reference exchange rate (for example, USD/EUR) when establishing prices for a given season or when confirming your booking.
If, before we settle the bulk of supplier payments for your tour, the relevant exchange rate(s) move within ±3% of this reference rate, we do not change your confirmed tour price. Normal movements within this band are absorbed by our built‑in allowance.
If, before those supplier payments are made, the relevant exchange rate(s) move beyond that ±3% band and this materially increases our underlying costs, we reserve the right to adjust your tour price once to reflect part or all of this extraordinary difference.
Any such adjustment is intended as an exceptional measure to address significant foreign exchange shocks, not routine minor variations.
4.4 Application to deposits, split payments, and full payment
We may allow payments to be made in a single installment or in up to three installments (for example, deposit, interim payment, and final payment), as specified in your booking confirmation.
For split payments (deposit + one or more subsequent payments), any FX‑related adjustment, if required under Section 4.3, will normally be reflected in the final payment amount.
For bookings paid in one payment or paid in full at the time of booking, an FX‑related adjustment would only be considered if there is a movement beyond the ±3% band that materially affects our costs between the time your price was set and the time our major supplier invoices are paid.
Where reasonably possible, we aim to give you at least 30 days’ notice before your departure date of any FX‑related adjustment, together with an explanation of the reasons for the change and an updated invoice. If shorter notice is unavoidable due to the timing of supplier payment requirements or late‑occurring currency movements, we will still explain the basis of any adjustment as clearly as we can.
If you receive notice of such an adjustment and do not wish to proceed, you may contact us within the time stated in the notice to discuss your options, which may include adjusting services, rescheduling, or cancelling in accordance with our then‑current cancellation policy.
4.5 Taxes, government charges, and other surcharges
In addition to currency effects, tour prices may be impacted by changes in taxes, government fees, fuel surcharges, or other supplier charges outside our control. If such changes materially affect the cost of your tour, we may adjust the price accordingly and will inform you as soon as reasonably practical.
5. Payments, deposits, and non‑payment
The required deposit amount, payment schedule (including any interim and final payments), currency, and due dates will be specified in your booking confirmation and/or invoice. Payments must be made using the payment methods we accept (for example, bank transfer, Venmo, or other approved payment providers) and in the currency stated.
You are responsible for any bank fees, card fees, or foreign transaction fees charged by your own bank or payment provider.
If we do not receive your payments on or before the stated due dates, we may, at our discretion, treat the booking as cancelled by you and apply our cancellation policy, including any applicable cancellation fees.
6. Changes and cancellations by you
If you wish to make changes to your booking (such as changing travel dates, participants, or selected services), you must notify us as soon as possible in writing, for example by email. We will do our best to accommodate your request, but changes are subject to availability and may incur an administrative fee plus any additional charges from suppliers.
If you need to cancel your booking, you must notify us in writing. The effective date of cancellation is the date we receive your written notice. Our specific cancellation fees and timelines may be stated on our website, in your trip proposal, or in your booking confirmation. In general, cancellation charges increase as the departure date approaches and may result in the loss of some or all amounts paid.
Unless otherwise stated in writing, no refunds are provided for unused services once the tour has begun (for example, if you choose not to participate in an included activity or depart the tour early).
7. Changes and cancellations by us
We reserve the right to modify the itinerary, services, or accommodations if necessary due to circumstances beyond our reasonable control or where minimum participation numbers are not met. If a significant change is required before departure, we will notify you as soon as reasonably possible and offer alternatives where we can.
We also reserve the right to cancel a tour before departure. In such cases, and where the cancellation is not due to your breach of these Terms, we will normally provide one or more of the following options:
A replacement tour of comparable value, if available.
A credit for a future tour.
A refund of payments received, less any non‑recoverable costs already incurred with suppliers.
We are not responsible for any incidental or consequential expenses you may incur as a result of a tour being changed or cancelled, such as airfare, visa costs, or insurance premiums.
8. Travel requirements and client responsibilities
You are responsible for ensuring that you meet all passport, visa, vaccination, health, insurance, and other entry requirements for the countries you will visit. We may provide general guidance but cannot guarantee the accuracy or completeness of information on entry requirements or travel advisories.
You are responsible for arriving at the designated meeting points on time and for complying with all instructions given by our guides, representatives, and suppliers that are reasonably necessary for the safety and smooth operation of the tour. We reserve the right to refuse service or remove any participant from a tour if, in our reasonable opinion or that of our partners, their behavior is unsafe, disruptive, illegal, or otherwise harmful, without any entitlement to a refund.
9. Travel risks and insurance
Travel, particularly international travel, carries inherent risks, including but not limited to changes in political conditions, weather events, natural disasters, health risks, transportation delays, strikes, and other unforeseen circumstances. By booking and participating in our tours, you acknowledge and accept these risks.
We strongly recommend that you obtain comprehensive travel insurance that covers medical expenses, emergency evacuation, trip cancellation and interruption, baggage loss or damage, and any other relevant risks. It is your responsibility to ensure your insurance is adequate for your needs and to understand any exclusions or limitations in your policy.
10. Intellectual property
All content on the Site, including text, images, graphics, logos, trademarks, designs, and layouts, is owned by or licensed to French Tour Partners LLC and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from the Site or our materials for commercial purposes without our prior written permission, except as permitted by applicable law for personal, non‑commercial use.
11. User content
If you submit or share any content with us, such as reviews, testimonials, photos, videos, or comments (“User Content”), you confirm that you have the right to do so and that your User Content does not infringe the rights of others or violate any laws.
By providing User Content, you grant French Tour Partners LLC a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, modify, adapt, publish, translate, distribute, display, and otherwise utilize that content in connection with our business, including for marketing and promotional purposes, in any media now known or later developed, subject to applicable privacy and data protection laws.
12. Third‑party services and links
Our Site and Services may contain links to or integrate with third‑party websites, services, or platforms, including payment processors, social media networks, and service providers. These third parties are independent from us and have their own terms and privacy policies, which you should review carefully.
We are not responsible for the content, terms, policies, or practices of third‑party websites or services, and your use of those services is at your own risk.
13. Disclaimers
To the maximum extent permitted by law, the Site and Services are provided on an “as‑is” and “as‑available” basis, without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non‑infringement.
We do not guarantee that the Site or Services will be uninterrupted, error‑free, secure, or free from viruses or other harmful components, or that any particular itinerary or service will be available, except as explicitly stated in a written confirmation.
We act as an intermediary for certain services such as transportation, accommodation, and local activities. We do not own or control these third‑party suppliers and are not liable for their acts, errors, omissions, or negligence.
14. Limitation of liability
To the fullest extent permitted by applicable law, French Tour Partners LLC, its owners, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, or data, arising out of or in connection with your use of the Site or participation in our tours, whether based on contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Where our liability cannot be excluded, it is limited, to the maximum extent permitted by law, to the greater of (a) the total amount you have paid to us for the relevant booking giving rise to the claim, or (b) any minimum amount required by applicable law.
Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law.
15. Indemnification
You agree to indemnify, defend, and hold harmless French Tour Partners LLC and its owners, employees, contractors, and agents from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the Site or Services;
Your breach of these Terms or any other agreement with us; or
Your violation of any law or the rights of any third party.
16. Governing law and dispute resolution
These Terms and any disputes or claims arising out of or relating to them, the Site, or the Services will be governed by and construed in accordance with the laws of the State of Iowa, United States, without regard to its conflict‑of‑law principles.
Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Iowa, and you consent to the jurisdiction of such courts, unless applicable law requires another forum.
17. Changes to these Terms
We may update or modify these Terms from time to time. The updated Terms will be posted on our Site with an updated “Last updated” date. Your continued use of the Site or booking of Services after any changes have been posted constitutes your acceptance of the revised Terms.
18. Contact us
If you have any questions about these Terms, please contact us at:
French Tour Partners LLC
Email: [email protected]
Address: 2204 Piper Pl. Unit 6, Burlington, Iowa 52601, United States